Mississauga family Italian restaurant, single location
Strong food but invisible in Google Maps, no review request flow, owner replying to bad reviews emotionally.
What we shipped
- GBP rescue — categories, attributes, photo regeneration, posts
- Review request automation triggered 24h after every reservation
- AI-drafted reply suggestions for owner (approve in one tap)
- Schema + local directory citations cleanup (n=23 corrections)
What changed
- Google reviews184 reviews47 reviews+137 in 4mo
- Star rating4.6★4.1★+0.5★
- Google Maps profile views3,800/mo1,200/mo+217%
“Quadrupled Maps visibility, +137 reviews in four months, owner stopped getting in fights with one-star reviewers.”